Management and Organizational
Development Trainings

Course length: 90-120 minutes

Running a productive, effective meeting is no simple task. Individual or group meetings are common ways of doing business, to have that effectiveness that only being in-person has. Miscommunication happens most often when we are not working face-to-face; in-person meetings are a unique workplace communication method to clarify, troubleshoot, inform, motivate, and inspire others—all in a timely manner. We will look at the question: Why are some meetings engaging and fun? As a facilitator, your role is to create a forum where communication is lively, engaging, stays on topic and on time. This seminar will explore the value of meetings, your role as a facilitator or meeting member, and what you can do to keep
the energy up.

Course length: 60-90 minutes

Sadly, trauma happens in the workplace all too often. Whether it is a traumatic incident in the workplace or the death of a beloved coworker or family member, workgroups often experience difficult events together. Grief is a normal, although very painful, part of life. When we understand the impact of trauma and the process of grief, we are better able to offer others comfort and support. This facilitated, educational seminar enables coworkers to understand the crisis they are facing and to learn ways to help themselves and each other cope.

Course length: 90 minutes

Each of us would like to be thought of as the employee who positively contributes to not only the bottom dollar but to the overall workplace culture. This seminar will focus on respectful communication: the things we can do to create and perpetuate a respectful work environment. We will also examine behavior that detracts from the desired workplace environment.

Course length: 2 Hours

The purpose of the DOT regulation is “to prevent, through deterrence and detection, alcohol and controlled substance users from performing safety-sensitive function.” Managers and supervisors must be keen observers and use the skills of constructive confrontation in order to deal with this volatile issue and comply with DOT regulations. Participants will learn how to accomplish the following: (1) recognize signs of substance abuse as job and performance problems and DOT violations; (2) constructively address those problems with employees; (3) identify employee appearances and behaviors that trigger “reasonable suspicion” drug tests; and implement the organization’s substance abuse policies.

Course length: 90-120 minutes

When you think about it, the success of an organization can almost always be traced back to motivated employees. There’s no secret or set calculation. In fact, motivation can be as individual as the employees who work for you This seminar will explore a variety of strategies and tools to help light or reignite your employees’ motivation. Topics to be discussed: coaching, recognition, delegation, teambuilding, morale boosters, fun and no-cost incentives.

Course length: 60 minutes

In today’s highly stressful customer-driven culture, we are all working harder and faster than ever. Sometimes this rush causes us to forget how to be the best team player we can be. In this facilitated discussion, participants will explore four essential principles of effective teamwork which can improve employee morale, enhance job satisfaction, and create an enjoyable workplace.

Course length: 90-120 minutes

This program will address the basic elements of management for the newer manager. Topics to be addressed are transitioning to the managerial role, communication skills for managers, and supervising troubled employees. Each component of the program will provide managers with specific skills, theoretical background on managerial styles and strategies, and exercises to practice skills.

Course length: 60 minutes

When considering workplace diversity, most people think of race, religion and ethnicity. However, today’s workplace is perhaps most diverse with regards to age. Each generation complains about the other generation. This is not new. What is new is the magnitude of the differences. Today’s four separate generations have unique backgrounds and distinctive talents they bring to the workplace. This seminar will help individuals better understand themselves and the diverse group within which they work.

Course length: 60-90 minutes

Mental health issues are increasingly affecting America’s workforce. Statistics indicate that millions of people struggle with the symptoms of anxiety, depression, and even substance abuse. These symptoms, whether treated or untreated, often enter the work environment sometimes causing managers to have to intervene. This seminar explores current research and identifies strategies for the supervisor to address performance concerns while avoiding the pitfall of diving into personal problems.

Course length: 90 minutes

One of the biggest challenges following a Reduction in Force (RIF) is finding ways to re-engage remaining employees in such a way that they are productive, creative, motivated and committed once again. This training session will focus on strategies for boosting employee morale and motivation, and getting people back on board at work.

Course length: 90-120 minutes

A key ingredient to effective management is honest, direct communication about an employee’s performance. Easier said than done! This session will address the entire process of employee appraisal, including writing and setting goals with employees, evaluating employees’ performance and strategies for communicating bad news. Participants will leave with specific steps and skills for effective employee appraisal.

Course length: 90-120 minutes

Public speaking is frequently ranked as the number one fear for adults—coming in higher than fear of death! Yet speaking publicly is increasingly becoming a requirement for many jobs. Luckily, effective public speaking is not magic. There are specific skills that enhance presentation delivery, strategies for program development and tips for converting speaker anxiety into energy. This interactive workshop provides participants with practical tools for public speaking in any setting.

Course length: 2 hours

This seminar is designed to help officers balance work and home life more effectively by discussing their unique on-the-job stress. Without this important yet often neglected area of an officer’s professional development, the officer’s functioning and health are affected as well as that of his/her coworkers, friends, family, department, administration and community. This seminar heightens awareness for officers and their Administration and encourages them to develop resiliency skills to address this essential component of a successful law enforcement career. This seminar can be conducted for a variety of audiences (separate or combined): all ranks of law enforcement, dispatchers, family members, significant others and friends.

Course length: 90-120 minutes

Being an effective leader is both challenging and exciting. We are working at a faster pace and, more often, within teams requiring cross training and collaboration. The concept of leadership agility will be reviewed. This training explores participants’ views of leadership and discusses ideas for developing new skills.

Course length: 90-120 minutes

Every manager has an employee that require more time, energy and focus. Managers face employees who have negative attitudes, lots of baggage, endless needs, low performance or those they must terminate. As employee situations escalate, tension (maybe even a headache) builds. This seminar provides practical tools, tips and techniques for managing these employees while minimizing their impact on the manager.

Course length: 90 minutes

As a manager, you know that conflict between employees in a work group can destroy productivity and morale. In this workshop, you will learn practical tools from an experienced mediator on how to transform conflict into a win-win situation!

Course length: 90-120 minutes

This seminar heightens participants’ awareness of discrimination in the workplace. Federal laws and organizational policies that protect workers from harassment are discussed. Participants are encouraged to examine their own attitudes and behavior, as well as the impact of that behavior on co-workers. Discussion will include a review of recent court rulings and policy recommendations.

Course length: 90-120 minutes

This seminar addresses factors contributing to violence in the workplace. Certain workplace conditions are found to either support or discourage threats of violence. These conditions will be discussed. Useful personal and organizational interventions will be highlighted and demonstrated.